- Download the App: Get the app from the Play Store or Apple Store.
- Open the App:
- Sign up with your Google account by entering your email.
- Alternatively, sign up using WhatsApp by receiving a verification code on your phone.
- Enter Personal Details:
- First name and last name
- Gender (male or female) – Please note this can’t be changed later on.
- Date of birth – Please note this can’t be changed later on.
- Location for better recommendations closer to you.
- Wali step (Optional step only for females)
- Females can enter their guardian/wali’s name, email and phone number.
- Provide a Profile Picture: A picture is required to continue the sign up process
- Ensure your face is clearly visible.
- Crop and upload your picture
- Female profile pictures are blurred for privacy.
- Payment wall: You are now shown various membership packages, you can choose one or continue as a free member.
- Complete Sign Up: You are now ready to use the app.
- Options: Weekly, monthly, and quarterly premium memberships are available.
- Selection: Choose membership package after signing up and entering basic account information.
- There are four membership options, free, weekly, monthly and quarterly.
- You will be asked to renew your premium membership after the time period has elapsed.
- You can cancel your premium membership anytime.
- Options: Weekly, monthly, and quarterly premium memberships are available.
- Selection: Choose membership package after signing up and entering basic account information.
- There are four membership options, free, weekly, monthly and quarterly.
- You will be asked to renew your premium membership after the time period has elapsed.
- You can cancel your premium membership anytime.
- Online: Google Pay, Apple Pay,
- Offline: Easy Paisa, Jazz Cash and Bank Transfer
- Receipt Submission: Send your receipt via WhatsApp to 0333-0093158.
- Future options: Easypaisa online, Jazz Cash online.
- Welcome Screen:
- View recommended profiles.
- See liked profiles and those who liked you.
- Check profile visitors.
- Become a premium member
- Me Icon:
- View and edit your complete profile.
- Add cover image, change profile image, and upload photos to your public and private gallery.
- Search Icon:
- Use detailed filters to find ideal profiles.
- Settings Icon:
- General settings of the app to control various features, like basic information, private photo requests, account deletion etc.
- It contains all the information you need to control your profile.
- Inbox Icon:
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- Your messages to other profiles can be seen here along with chat history. To message first you must have premium membership.
- Notifications: Read important notifications and stats. The notifications are shown as number badges on the home screen. Once each notification has been viewed it will show you the number of notifications left.
- Types of notifications:
- People who visited your profile.
- People who liked your profile.
- Private photo access requests.
- Complete your profile details.
- Your profile is being reviewed
- Settings Icon: Select “Need Help” to submit queries to admin.
- Response Time: Admin aims to respond as soon as possible.
- Settings Icon: Select the delete account function.
- Verification: Enter phone number and complete the verification process.
- Permanent Deletion: After a manual review, your profile, chat history, photos, and videos will be permanently deleted.
Contact us at WhatsApp: 0333-0093158 or Email: info@zojayn.com
- Restore Account: Use the “Restore Account” option in the membership screen.
- Requirements: Must use the same Play Store or App Store account used for the purchase to renew your paid subscription.
- Automatic Restoration: Applies to Jazz Cash, Easypaisa, or bank transfer.
- Further Assistance: Contact WhatsApp: 0333-0093158
Go to the play store settings, click subscriptions, click cancel. For more information:
For the app store, click settings, click subscriptions, click cancel.
https://support.apple.com/en-us/118428
Terms and conditions to use in app purchases via Google or iOS
- When you start the app on the top left you see a button to switch languages, Currently our app only supports English.
- The wali can install the app and select the guardian option on the top right to login as a guardian.
- First of all the female user has to add him as a guardian/wali by clicking on the settings section there is a button called “add a guardian”.
- The female user enters their guardians name, relationship and email.
- We will then send to the guardians email a six digit code and they can put this six digit code in their app and we can connect your profile with your wali.
- Once it is done we will send the wali login information to their email. They can then login and view your messages and participate in the message threads.
- The profile picture should be a front facing picture that is clearly visible, avoid sunglasses and should not be facing some other way.
- The picture quality should be high and not blurry. The picture should not be your whole body but only the face and upper portion of your body like a passport picture.
- We have already added some instructions on the profile picture screen by clicking on the i icon.
- By selecting the Me icon, and clicking on the profile picture it will allow you to change your profile picture, cover picture, public photo gallery and private photo gallery.
- Please click on the I icon to see the best practices to upload profile picture.
Example of the approved profile picture:
Example of the rejected profile picture:
- Click on their profile and click on see all pictures button. If this button is not there it means they do not have any private pictures.
- Once you press the button it will open a slideshow. Upon navigating to the private gallery, it will show you a function to request private pictures. You can click “Request access” to initiate the process.
- The request from you is sent to the user and they will either allow or reject the request to see the private pictures. You will receive a notification of either approval or rejection.
- Female pictures are blurred out to ensure islamic compliance and our company policies. We do not want people to filter the profiles based on pictures alone but male users should base their selection on personality as well.
- You can see the picture if the user grants you access to view their profile picture.
- To unblur a picture for someone you simply click the like button or when messaging them you can select the option to unblur your profile picture.
- By selecting the rate the app function from settings, select it and it will open the grading system for you to rate the app.
- Select the logout button from the settings and you will be logged out from the app.
- In the settings you can find the social links at the very bottom to all our various social media pages.
- Click on the home button and under the recommended profiles you can see the other user profiles.
- The recommendations are based on location, age, gender (for males only female profiles will be visible and vice versa), and match personality.
- The profiles that you have liked by clicking on the profiles heart button will show up here under the liked by you section.
- The profiles that have liked you will show up over here in this section.
- The profiles that have visited your profile will be listed in this section.
- All the three above sections have a red numbering system that allows you to know how many profiles have either liked you, visited or liked by you.
- By clicking on the inbox section on the bottom right you will be able to see the list of people who messaged you.
- You are also notified via email or in app notifications
- You can see their name, their last message and the time of the last message.
- By clicking on a particular item will open the message history between you and that person.
- By selecting a thread you can also have six options by clicking on the three dots on that item. View their profile, block user, report and block user, clear chat, delete conversation and cancel.
- Deleting the conversation will make the entire chat deleted and will not be visible anymore in the chat list.
- Cancel is simply to close the menu.
- The males can message females only with a premium membership and after sending their first message they have to wait till they get a response before continuing the chat.
- For females they can always be the first to message but can only send one message until the male user replies, they can then continue the chat once they receive a response.
- This is the ice breaker and must be a good message to receive a response.
